ITIL® 4 Practitioner: Service Desk Certification

Enhance Service Desk Performance. Empower Customer-Centric IT Support.
Get Certified with TEC – Practical Training for Real-World Results.

The ITIL® 4 Practitioner: Service Desk certification is designed for professionals who want to deepen their expertise in managing modern service desk operations. This course builds on ITIL® 4 Foundation and focuses on the key practices, technologies, and tools required to run a high-performing, user-focused service desk. Delivered by TEC in partnership with MASET, an accredited PeopleCert training organization.

  • Telecommunication Engineering College (TEC)
  • Next In Career
  • Information Technology
  • IT Service Desk
Qualcomm Academy: 5G Associate (Stand Alone - SA)

PeopleCert ITIL® 4 Practitioner: Service Desk Certification

  • PRICE (3 Days) Physical
  • PRICE (3 Days) Online
  • Certificate Sample
  • Language English, Malay